INFORMATION

2020.07.04 Notice regarding the “Talisker 10 Year Old Flask Pack”

We would like to express our sincere gratitude for your continued support and patronage.

It has come to our attention that when Talisker is poured into the flask accompanying our product “Talisker 10 Year Old Flask Pack” (the “Product”), the Talisker may turn darker after a certain period of time. At this time, we have not received any reports, including health issues, from our customers, however, in consideration of the safety of our customers, we will voluntarily recall the Products. If you have the relevant Product at hand, please suspend use of the accompanying stainless-steel flask. We also ask you to note the points set forth below regarding the Product, and cooperate with the recall.

The cause of the discoloration of Talisker and the health effects upon use of the accompanying stainless-steel flask is currently under investigation. We will post the investigation results on our website, etc., once they become available.

Please be assured that Talisker itself (not having poured into the flask) is safe to drink.

We sincerely apologize for the anxiety and inconvenience this may cause to our customers. We will further strengthen our quality control system to prevent recurrence of such a situation.

 

1. The Product

Product Name: “Talisker 10 Year Old Flask Pack”

*Talisker logo printed on the stainless-steel flask accompanying the Product

Item No.: 1089134

Barcode No.: 5000281057446

Price: JPY6,000 (manufacturer’s suggested retail price, excluding tax)

Release date: May 19, 2020

2. Request for stopping the use of the stainless-steel flask accompanying the Product

No health hazards have been confirmed at this point, but to take every possible precaution, customers purchasing the Product are asked to stop using the stainless-steel flask accompanying the Product. If you experience any unwellness, please consult a physician as well as contact our customer desk in 3 below.

3. Contact us (for Valued Customers)

If you have any questions on inquiries regarding product collection & refund and any other topics, please contact the customer desk below.

MHD Moët Hennessy Diageo K.K.

TEL: 03-5217-9777

Hours: 9:30 a.m. to 5:30 p.m. (excluding 1:00 p.m. to 2:00 p.m.) And Saturdays, Sundays and holidays

e-mail address: contact@mhdkk.com

MHD Moët Hennessy Diageo K.K.

COMPANY TOP